A Fall Can Change
More Than Your Day.
Many people walk away from a slip and fall believing they're fine, only to experience pain hours or even days later. CRASH helps you understand your next steps, avoid common mistakes, and connect with trusted professionals who can help.
Take A Breath.
Here's What To Do Next.
Seek medical attention if you're injured
Even small falls can cause real damage. Get evaluated early, even if the pain seems minor. It protects your health and creates the record you may need later.
Report the incident to the property
Tell the manager, owner, or staff on duty. Ask for a written incident report and a copy if possible. The sooner it's on the record, the better.
Document the location and conditions
Note the exact spot, what caused the fall, lighting, weather, signage, and anything unusual. Details fade quickly. Capture them now.
Take photos and gather witnesses
Photograph the hazard, the area, your shoes, and any visible injuries. Get names and contact info from anyone who saw what happened.
Contact CRASH for guidance
Then take a breath. We'll help you understand what to do next and connect you with the right people, at no pressure.
Don't Let These Mistakes Hurt Your Recovery.
Don't leave without reporting the incident.
If there's no record, it's as if it never happened. Always make sure the property creates an incident report before you leave the location.
Don't assume the pain will go away.
Soft-tissue injuries, concussions, and back strains often surface days later. Early medical care protects your recovery and your options.
Don't fail to photograph the scene.
Spills get cleaned, signs get moved, lighting gets fixed. Photos taken in the moment are the only proof of what actually existed.
Don't throw away your shoes or clothing.
What you were wearing can matter. Keep it in a bag, unwashed, just as it was when you fell.
Don't wait too long to seek medical care.
Gaps between the fall and the first appointment give insurers a reason to question whether the injury came from the incident.
Don't post about the accident on social media.
Anything you share, even an innocent update, can be taken out of context and used to challenge your account. Stay offline about it.
A Clear Path
From Here.
- 01
You contact CRASH.
A real person answers. No script. No phone tree.
- 02
We understand what happened.
We listen first. Where you fell, how you're feeling, and what's worrying you most.
- 03
We connect you with trusted professionals.
Vetted Arizona providers across medical, therapy, imaging, and, when appropriate, legal.
- 04
We help you understand your options.
Plain language. Honest answers. No pressure to decide anything before you're ready.
- 05
You focus on healing.
While we help guide the process and stay beside you, every step of the way.
One Moment Shouldn't
Define Your Future.
We guide.
We help you understand the steps most people never think to take.
We support.
We stand beside you from the first call through full recovery.
We educate.
We translate the process so nothing about it feels intimidating.
We protect.
We watch over your interests so you can focus on healing.